Connect with us
Contact Us
Start your Ocho Rios adventure
Planning a tour or have a question? We're here to help!
Privacy Policy
Privacy Policy
Last Updated: October 20, 2025
This Privacy Policy outlines how we collect, use, and protect your personal information. Pashon Ocho Rios Tours may update this policy periodically; changes will be reflected on this page.
1. Information We Collect
We collect personal information only when necessary to provide our services, including:
- 🧾 Booking Information – Name, email, phone, hotel/cruise details, tour selections.
- 💳 Payment Details – Processed securely via PayPal, Stripe, or WooCommerce Payments. We do not store credit card numbers.
- 🌐 Website Usage Data – IP address, browser type, and device info for analytics and site improvement.
2. How We Use Your Information
We use your personal information to:
- ✅ Confirm, manage, and communicate your tour bookings.
- 💬 Respond to inquiries and provide support.
- 📩 Send confirmations, updates, or promotional offers (opt-in only).
- 📊 Improve website experience and marketing through analytics.
3. How We Protect Your Information
We implement SSL encryption, secure servers, and access controls to protect your personal data from unauthorized access, alteration, or disclosure.
4. Sharing of Information
We do not sell, rent, or trade your personal info. Data is only shared with:
- 🚌 Trusted tour partners to fulfill your booking.
- 💼 Payment processors for secure transactions.
- ⚖️ Legal authorities if required by law or to protect our rights.
5. Cookies and Tracking Technologies
Cookies enhance your browsing experience, track preferences, and analyze traffic. Disabling cookies may affect site functionality.
6. Your Data Rights
You have the right to:
- 📄 Request a copy of your personal data.
- ✏️ Correct or update inaccurate info.
- 🗑️ Request deletion where applicable.
- 🚫 Opt out of marketing communications anytime.
7. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices or content. Review their policies when visiting.
8. Children’s Privacy
Services are not directed to children under 16. We do not knowingly collect info from minors. If discovered, it will be deleted promptly.
9. Contact Us
For questions about this Privacy Policy or your personal info, contact us:
- 📧 Email: [email protected]
- 📞 Phone/WhatsApp: +1 (876) 829-4405
Note: Pashon Ocho Rios Tours reserves the right to modify this Privacy Policy at any time. Updates take effect immediately upon posting.
Tersm of Use
Terms & Conditions
Last Updated: October 20, 2025
Please read carefully before booking or using our services. By accessing our website or making a reservation, you agree to be bound by these terms. Pashon Ocho Rios Tours may update these terms at any time without prior notice.
1. Booking and Confirmation
Bookings are confirmed only after payment is received and a confirmation email is issued. Guests are responsible for reviewing booking details for accuracy.
2. Payment Terms
Payments may be made online via secure gateways like PayPal or Stripe. We do not store credit card information. Prices are in USD unless stated otherwise.
3. Pricing and Inclusions
Tour prices include only what is specified. Additional expenses like meals, souvenirs, or personal purchases are not included. Prices may change, but confirmed bookings are unaffected.
4. Guest Responsibilities
Guests must meet travel and health requirements and arrive on time. Failure to appear may result in forfeiture without refund.
5. Tour Modifications and Availability
We may alter routes, timings, or itineraries due to weather, road closures, safety, or unforeseen circumstances. Guests will be notified and offered rescheduling or refunds if needed.
6. Limitation of Liability
Pashon Ocho Rios Tours is not responsible for injury, loss, damage, delay, or expense caused by third parties, weather, or acts of nature. Participation is at the guest’s own risk. Travel insurance is recommended.
7. Use of Website
All website content is owned by Pashon Ocho Rios Tours and cannot be reproduced without written permission.
8. Cancellation and Refund Policy
Refer to our Refund & Cancellation Policy for terms regarding cancellations and refunds.
9. Privacy and Data Protection
Please review our Privacy Policy to understand how your data is handled.
10. Governing Law
These terms are governed by the laws of Jamaica. Any disputes shall be handled under Jamaican law.
11. Contact Information
- 📧 Email: [email protected]
- 📞 Phone/WhatsApp: +1 (876) 829-4405
Note: Pashon Ocho Rios Tours may update these Terms & Conditions at any time. Continued use of our website or services implies acceptance of the revised terms.
Booking Policy
Booking Policy
Last Updated: October 25, 2025
Please read this policy carefully before completing your booking. By booking with us, you agree to these terms.
1. Booking Confirmation
All bookings are subject to availability. A booking is confirmed only after payment is received and a confirmation email is sent.
2. Payment Terms
- 💳 A 20% deposit is required at the time of booking to secure your reservation.
- 💵 The remaining balance is due on the day of the tour, payable via Zelle or cash.
- 📝 Prices are quoted in USD.
3. Guest Responsibilities
Guests are responsible for arriving on time at the designated pickup location. Failure to do so may result in missed tours without refund.
4. Changes to Booking
Any modifications to your booking, including date, time, or number of participants, must be requested at least 24 hours before the tour start time and are subject to availability.
5. Cancellations and Refunds
- ✅ Full Refund (100%) – Cancellations made at least 48 hours prior to the tour.
- 🕓 Partial Refund (50%) – Cancellations made 24–48 hours before the tour.
- ❌ No Refund – Cancellations made less than 24 hours before the tour or no-shows.
6. Weather and Operational Changes
Tours may be rescheduled or canceled due to bad weather, safety concerns, or operational reasons. In such cases, guests will be offered a reschedule or full refund of teh amount paid.
7. Third-Party Activities
Certain tour components, such as adventure activities, excursions, or attraction tickets, are provided by third-party service providers. Pashon Ocho Rios Tours is not liable for incidents, delays, or cancellations arising from these services.
8. Liability
All our vehicles are fully licensed and insured for passenger transport. Guests participate in tours and third-party activities at their own risk, and Pashon Ocho Rios Tours cannot be held responsible for personal injury, loss, or damage incurred during such activities.
9. Contact for Booking Support
For questions, modifications, or cancellations, contact us:
- 📧 Email: [email protected]
- 📞 Phone/WhatsApp: +1 (876) 829-4405
Note: Pashon Ocho Rios Tours reserves the right to update this Booking Policy at any time. The terms in effect at the time of booking will apply.